MEAN MUGS WORLD
Privacy Policy
Effective Date: October 11, 2026
1. Introduction
Welcome to Mean Mugs World ("Mean Mugs World," "we," "us," or "our"), a lifestyle, membership, and experiences brand operated by Latitude 21 Collective LLC.
We respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use the Mean Mugs World mobile application, purchase products or memberships, register for experiences, or otherwise interact with our services.
By using our services, you acknowledge the data practices described in this Privacy Policy.
2. Information We Collect
Depending on how you interact with Mean Mugs World, we may collect the following information:
Personal and Contact Information
Full name
Email address
Telephone number, when provided
Mailing or billing address, when required
Membership account information and preferences
Membership and Transaction Information
Membership status and subscription details
Event registrations and attendance information
Merchandise orders and purchase history
Payment confirmations and transaction records
Payment Information
Payments may be processed through Stripe or other authorized payment providers. When you make a purchase, your payment information may be collected and processed directly by the payment provider.
Mean Mugs World does not intend to store full credit card numbers or card security codes on its own systems. Payment providers may process payment information in accordance with their privacy policies and security practices.
User-Submitted Information
We may collect information you voluntarily submit through membership profiles, contact forms, event registrations, customer support requests, or interactive features offered through our services.
Technical and Diagnostic Information
Our website, mobile application, and service providers may collect technical information, such as device information, application performance data, crash reports, diagnostic information, and usage information, to support security, troubleshooting, and service improvement.
3. How We Use Your Information
We may use personal information to:
Create and manage membership accounts
Authenticate users and provide access to membership benefits
Process purchases, subscriptions, and event registrations
Deliver products and provide customer support
Communicate important account, payment, and service updates
Send newsletters, promotional offers, and event announcements where permitted by applicable law
Maintain and improve the performance, functionality, and security of our services
Detect fraud, prevent misuse, and comply with legal obligations
We do not require members to participate in marketing communications as a condition of receiving essential account and service notifications.
4. Marketing Communications
Mean Mugs World may send communications about upcoming experiences, exclusive membership opportunities, merchandise releases, partnerships, and other brand activities.
You may unsubscribe from promotional emails using the unsubscribe link included in those communications or by contacting us.
Transactional communications, including membership confirmations, receipts, security notices, and important account updates, may continue when necessary to provide our services.
5. Sharing Information With Service Providers
We may share information with trusted service providers only as reasonably necessary to operate our services, subject to their respective roles and applicable privacy obligations.
These providers may include:
Stripe: Payment processing and subscription-related transactions
Base44 and applicable application infrastructure providers: Application functionality, hosting, authentication, and technical support
Shopify and related commerce providers: Online merchandise sales, order processing, and storefront services, where applicable
Email and communications providers: Delivery of account notifications and marketing communications
Analytics and diagnostic providers: Technical monitoring, troubleshooting, and service improvement, where enabled
We may also disclose information when required by law, to protect rights and safety, or in connection with a legitimate business transaction.
We do not sell member personal information to data brokers as part of our intended business practices.
Any advertising-related sharing or cross-service tracking, if introduced, will be disclosed and handled in accordance with applicable law and platform requirements.
6. Cookies and Similar Technologies
Our website and application may use cookies, local storage, or similar technologies to maintain sessions, support essential functionality, remember preferences, protect accounts, and understand technical performance.
Some third-party integrations may use their own technologies in accordance with their privacy practices.
Where required by law, we will provide applicable choices or obtain consent for nonessential technologies.
7. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, alteration, or disclosure.
Payment transactions may be secured through third-party payment processing systems.
No online service or electronic storage system can guarantee absolute security.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide membership services, complete transactions, maintain business records, resolve disputes, meet legal obligations, and protect our legitimate interests.
Retention periods may vary depending on the type of information, the purpose of collection, and applicable legal requirements.
When information is no longer required, we take reasonable steps to delete, de-identify, or securely dispose of it, subject to applicable retention obligations.
9. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of personal information
Withdraw certain permissions or consents
Opt out of promotional communications
Request information about how your personal information is used or disclosed
To submit a privacy request, contact us using the information provided in Section 14.
We may need to verify your identity before fulfilling certain requests. Some information may be retained when legally required or otherwise permitted.
10. Account Deletion
Members may request deletion of their Mean Mugs World account and associated personal information by contacting our support team using the contact details below or through an account deletion feature where available.
Deletion requests will be handled in accordance with applicable law, subject to necessary security checks and lawful retention requirements.
Canceling a paid subscription and deleting an account may involve separate steps.
11. Children's Privacy
Mean Mugs World is intended for individuals aged 18 and older.
We do not knowingly collect personal information from children under 13. If we learn that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.
Parents or guardians who believe a child has submitted personal information may contact us.
12. International Users
Mean Mugs World operates internationally, including activities in the United States, South Africa, and the United Kingdom.
Your information may be processed or stored in countries other than the country in which you reside, depending on the location of our service providers and business operations.
Where applicable, we will use appropriate safeguards for international transfers and comply with relevant data protection requirements.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technologies, business operations, or legal obligations.
The updated policy will be posted on our website with a revised effective date. Where legally required, we will provide additional notice or seek consent.
14. Contact Us
For questions, privacy requests, or concerns about this Privacy Policy, please contact:
Mean Mugs World
Operated by Latitude 21 Collective LLC
Website: https://meanmugsworld.com
Privacy Email: [INSERT ACTIVE PRIVACY CONTACT EMAIL]
15. Third-Party Services
Our services may contain links to third-party websites, payment platforms, event registration services, or social media platforms.
We are not responsible for the privacy practices of independently operated third-party services. We encourage users to review their applicable privacy policies before providing personal information.
Mean Mugs World
Curated Experiences. Meaningful Connections.
Last Updated: October 11, 2026